Frequently asked questions
Find answers to common questions about our therapy services, how sessions work, and what to expect from the process.
FAQ's for parents
We know that starting therapy can come with lots of questions, and we’re here to help. Our FAQs cover everything from how play therapy works to what to expect in sessions. If there’s anything else you need to know, feel free to contact us directly.
How do I know if play therapy is right for my child?
If your child is struggling with anxiety, trauma, behavioural challenges, or big emotions they can’t quite express, play therapy can help. It provides a safe space for them to process their feelings, develop coping skills, and build confidence in a way that feels natural to them.
What's the difference between play therapy and playing at home?
Play therapy differs from everyday play at home because it offers a therapeutic relationship where the child leads the play, and the therapist attunes to their experiences, emotions, and nervous system.
Unlike general play, which is often recreational, play therapy provides a safe space for children to explore and integrate challenging feelings at their own pace. Through co-regulation with the therapist, children learn how to express emotions, develop self-awareness, and build capacity to navigate life’s challenges.
Rooted in connection and nervous system regulation, play therapy is a non-pathologising approach that supports a child’s healing and resilience.
If you’d like to learn more about play therapy, please follow this link.
Will I be involved in my child’s therapy sessions?
Yes! While sessions are child-led, parent involvement is an important part of the process. We provide regular updates, offer parent consultations, and work with you to reinforce therapeutic progress at home.
Does play therapy assist in significant trauma
Play therapy is an evidence-based approach for trauma, but we also integrate other therapeutic techniques tailored to your child’s needs. We work holistically, ensuring they receive the right level of support, and can collaborate with other professionals if needed.
How long will my child need therapy?
Every child is different. Some may only need short-term support, while others benefit from longer-term therapy. We regularly assess progress and discuss treatment plans with you to ensure we’re meeting your child’s needs effectively.
Can you help if my child has problem sexualised behaviours?
Yes. We have specialist training in working with children who exhibit problematic or harmful sexualised behaviours. Our approach is trauma-informed and focuses on understanding the underlying causes, building emotional regulation skills, and promoting safe and healthy development.
FAQ's for individuals
If you’re considering therapy for yourself or a loved one, our FAQs provide helpful answers about our services, session structure, and funding options. If you don’t find what you’re looking for, reach out to us anytime.
I’m not sure if therapy is right for me - how do I decide?
If you’re feeling stuck, overwhelmed, or struggling with past trauma, therapy can help. A free 15-minute phone consultation can help you explore whether our approach feels right for you.
What’s the difference between counselling and play therapy?
Counselling is often talk-based, whereas play therapy allows children and young people to express themselves through play, movement, and creativity. If talking feels difficult, play therapy offers an alternative way to process emotions.
Do I need a referral to see you?
No, you don’t need a referral to access our services. However, if you’d like to claim Medicare rebates under a Mental Health Care Plan, you’ll need a referral from your GP.
Can I use NDIS funding for therapy?
Yes! We support self-managed and plan-managed NDIS participants. Our therapeutic services align with various NDIS funding categories, and we can collaborate with your support team to achieve your goals.
I’ve had therapy before, but it didn’t help. How is this different?
Every therapist and approach is different. Our sessions are tailored to your specific needs, using evidence-based methods that prioritise emotional safety, connection, and real progress. If previous therapy hasn’t worked, we’re happy to explore what approach might be a better fit for you.
FAQ's for professionals
Whether you’re looking to refer a client, arrange supervision, or learn more about our approach, our FAQs have the key details you need. If you have any other questions, we’re happy to chat – just get in touch.
Do you accept referrals, and how do I make one?
Yes, we accept referrals from GPs, NDIS coordinators, The Department of Community & Justice (DCJ), and other professionals. Referrals can be made via email or phone, and we’re happy to discuss individual cases before intake.
Do you offer clinical supervision?
Yes! We offer trauma-informed, attachment-based supervision for professionals working with children and young people. Sessions are available in person or online.
What are your specialisations, and who do you typically work with?
We specialise in play therapy, trauma-focused interventions, and working with children and adolescents experiencing complex emotional and behavioural challenges, including those with problematic sexualised behaviours.
We offer group programs designed to support children in developing essential social skills, emotional regulation, executive functioning, and strategies for managing big emotions and behaviours in a safe and supportive environment.
Do you collaborate with other professionals?
Absolutely. We believe in a multidisciplinary approach and are happy to collaborate with schools, caseworkers, medical professionals, and support coordinators to ensure the best outcomes.
Do you provide training or workshops for professionals?
Yes, we offer tailored training on topics such as play therapy, working with trauma-affected children, and managing problematic sexualised behaviours. Get in touch to discuss training opportunities for your team.